Key is invalid! (Error code: -513)

Discussions about Java virtual machine, installation, and running

Moderator: Moderators

Key is invalid! (Error code: -513)

Postby Roberta.Cohen@ngc.com » Thu Jun 28, 2018 3:31 pm

Trying to install Cameo Enterprise Architect 18.5 demo on Win10 x86. Received key via email. Placed key in local Cameo bin folder. Continue to get error. Also ensured running Java 8 Update 171. Updated location in config file as instructed. Continue to get error.
Please help!
Roberta.Cohen@ngc.com
Forum Newbie
Forum Newbie
 
Posts: 3
Posts Rating:0
Joined: Thu Jun 28, 2018 3:14 pm

Re: Key is invalid! (Error code: -513)

Postby tyler.anderson » Thu Jun 28, 2018 4:07 pm

Hello,

This is often caused by using a key for the wrong product or version. You can easily identify what product and version the key is for by looking at the name of the license file that was sent to you. It should say "Cameo Enterprise Architect" and the version number "18_5" for this particular installation. If it does say that, and you are still getting the invalid license error, please upload the license so we can take a look.

Kind Regards,
Tyler Anderson
tyler.anderson
Forum Newbie
Forum Newbie
 
Posts: 2
Posts Rating:1
Joined: Mon Feb 05, 2018 9:11 am
Full name: Tyler Anderson

Re: Key is invalid! (Error code: -513)

Postby Roberta.Cohen@ngc.com » Thu Jun 28, 2018 4:22 pm

Continue to get error. Attached file rNo0AY0
Roberta.Cohen@ngc.com
Forum Newbie
Forum Newbie
 
Posts: 3
Posts Rating:0
Joined: Thu Jun 28, 2018 3:14 pm

Re: Key is invalid! (Error code: -513)

Postby Roberta.Cohen@ngc.com » Tue Jul 03, 2018 2:37 pm

Unable to successfully transfer attached email license key to system with Cameo installed. I had to forward the email to an external email account and open from host system (not on main network).

for those of you using a lab system, take note!
Roberta.Cohen@ngc.com
Forum Newbie
Forum Newbie
 
Posts: 3
Posts Rating:0
Joined: Thu Jun 28, 2018 3:14 pm


Return to Installing and running

Who is online

Users browsing this forum: No registered users and 0 guests

cron