Download of purchased item

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Download of purchased item

Postby » Fri Sep 08, 2017 1:03 am

My profile ID is 666507. I have purchased MBSE and SysML online training courses. I received an email (see below) from No Magic Support Team asking to download my purchased items. However, the download page ( shows the message: "You have no purchased products.".

Please fix this asap.


From: No Magic Support Team []
Sent: Friday, September 08, 2017 12:14 PM
To: Ashish Mathur <>
Subject: No Magic Software Download Information

Dear Ashish,
Thank you for your purchase. This message contains contact and customer support information, please save it for future reference.
Your purchased items are available for download from your personal profile at
If you have problems or questions you can reach our support team by visiting No Magic Community Forum at and posting a message or directly by sending an email to Our support team responds to emails in one to two business days.
If you have questions regarding sales, academic and site discounts or quotes, sales team can be reached by email to
Please visit our web site for information on our products, features and future releases.
Your user ID is #666507. Please refer to this number when contacting support or sales.
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