TWS 17.0.2, Teamwork service fail after Java update

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TWS 17.0.2, Teamwork service fail after Java update

Postby timothy.n.hall3.ctr@mail.mil » Wed Apr 12, 2017 12:43 pm

our Teamwork server instance uses an embedded version of Java, all of the MagicDraw configuration files pointto that instance of Java... D\:\\MagicDraw Teamwork Server\\jre

After updating the system Java, which lives at D:\Java.. The Teamwork Server Service starts, but then stops itself after a short time, maybe a minute or so. Has anyone else experienced this problem?
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Re: TWS 17.0.2, Teamwork service fail after Java update

Postby ieva.n » Wed Apr 12, 2017 12:55 pm

Hello,

Does the Teamwork Server stops or the Teamwork Service? Service is intended only to start the Teamwork Server after machine restart, and do not need to be started separately. Can you attach the Teamwork Server log file? If you do not want attach a log to forum, please create a support ticket in our customer support system with privacy level "Private".

Sincerely,
No Magic, Inc. Customer Support
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