Upgrades and license issues

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Upgrades and license issues

Postby Angel Catala » Wed Dec 07, 2011 3:01 am

I am having some trouble with licenses every time I perform an upgrade for MagicDraw. My scenario is this:

1. User with admin rights: Administrator
2. Working user, without admin rights: FooUser

The installing procedure, both for MagicDraw and for plugins, is done by Administrator user, because the FooUser is not allowed to do it. Administrator user can also load the key file, but he/she must not active the license, this task will be done by FooUser.

If after a few months, a MagicDraw update is released, you have a problem because the FooUser can not install the upgrade because lack of rights, but Administrator user (the one who can perform the update) has no a valid active license. The same problem would be arise in case of installing a new plugin.

Currently I can figure out this solutions:

1. Download an active license from MagicDraw's License Activation Management and load it on Administrator's MagicDraw instance, which is, in my opinion, not legal because you are violating license agreement even it is for a "fair cause".
2. Deactivate license in FooUser's MagicDraw and after that, activate it again in the Administrator's MagicDraw in the same computer. It works but it is ugly.

It would be nice if upgrades and plugin install could be performed from FooUser even in absence of admin rights, perhaps by means of an admin process that could be launched ad hoc. If this solution could not be feasible, it would be interesting if Administrator user would have a "special" active license only for upgrades and plugin install, or any other privileged task he/she should perform.

Thanks.
Angel Catala
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Re: Upgrades and license issues

Postby saulius_p » Wed Dec 07, 2011 11:15 am

Hello Angel,

Thank you for your remarks. You are right, Activation procedure is not very clear.

Your remarks have been recorded in the feature/suggestion list. We do appreciate your effort to make MagicDraw a better product.

Please note that one license is given for one machine and for one user. If you have activated as Administrator user, other user on the same machine does not take this license.

So, the workflow should be as follow:
1. Administrator user install MagicDraw products;
2. The end-user activates MagicDraw products according to instructions from web site: https://www.magicdraw.com/CommercialLic ... activation

We would like to ensure that licenses are updated automatically after auto update and activated v17.0.1 license key is automatically applied to MagicDraw after the upgrade so no reactivation should be needed normally. There were some temporarily license activation problems after release of v17.0.1. Now the problem is fixed. Please excuse us for the problems you were facing.

It would be nice if upgrades and plugin install could be performed from FooUser even in absence of admin rights, perhaps by means of an admin process that could be launched ad hoc.


Yes, this is supported, just proper rights on Windows OS are needed.

If this solution could not be feasible, it would be interesting if Administrator user would have a "special" active license only for upgrades and plugin install, or any other privileged task he/she should perform.


You can download activated license key file from License Manager on http://www.magicdraw.com (see instructions http://www.magicdraw.com/CommercialLice ... on_records). Downloaded key can be used with Admin and simple user on the same machine and there will be no need to release licenses. This is legal until there are as much software users as licenses are purchased.

If you have more questions or problems feel free to contact us.
Best regards,
Saulius Pavalkis
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