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Cannot Connect to Data Adaptor

PostPosted: Wed Apr 25, 2018 6:11 am
by dwood@harris.com
Using MD 18.4, DOORS 9.3
* inside a controlled area so we must use these versions *

when using the Datahub to 'Copy with Sync' copy runs for a while then after getting the 'Copy with Sync' dialog and entering:
- 'one way sync to MagicDraw'
- 'requirement' in the 'MagicDraw side'
- and 'select attributes to sync'
we press OK and get an error dialog with this message

Cannot connect to {GlobalId,objectID=DS_MagicDraw,driverID=MagicDraw,dataSourceID=DS_MagicDraw,machineId=DHMID_*,*,*,*,dataSourcePath=MagicDraw} data adapter.

we have 24 MD users, using a common model stored in Teamwork Server... this error is on about half of the Machines (seems to be tied to Machines and not user accounts)
Datahub Error .pdf

Re: Cannot Connect to Data Adaptor

PostPosted: Thu Apr 26, 2018 3:31 am
by supatp
Dear dwood,

Is it possible to send us the MagicDraw log file to investigate?

Best Regards,
Supat P.

Re: Cannot Connect to Data Adaptor

PostPosted: Thu May 10, 2018 8:02 am
by dwood@harris.com
File attached.... since it is from a closed system I printed and scanned